A 99.9% Server Uptime

Our cloud hosting platform is based on a steady, top–drawer hardware architecture and a significantly modified Linux variation. That is why, regardless of what your site is, or how many site visitors you’ve got, or even if there’s a denial–of–service attack, our web hosting servers will stay up and your sites will stay online.

All cloud hosting plans plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee stays the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

When you set up your own cloud hosting platform, it’s important to also build your own network infrastructure. That’s the reason why we set up a custom–configured internal network in each one of our data center facilities. Based on enterprise–grade Juniper routers and switches, our internal network allows for shockingly fast data transmission speeds and is also fully redundant.

Therefore, you will enjoy a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center as well as in our AU located data center, regardless of which web hosting offer you’ve selected.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re disappointed with our web hosting services, or if you think that they are inadequate, or if you decide that you need to use a VPS plans instead of a cloud hosting account – we will give you a refund, no questions asked.

All domain name registrations are non–refundable, but you’ll retain complete control of your domains even if you cancel your hosting account with us.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We’ve carefully selected each single member of our 24x7 support team to make sure that we can offer you the best possible help desk support service you can possibly get. Each one of our technical support engineers has several years of experience dealing with hosting accounts behind his back, hence they know what they are doing. And they’re available to you 24–7 – you’ll be able to contact them at any moment and they will get back to you as soon as possible.

Their average response time is well under twenty minutes, whilst with other hosting providers you are forced to wait for days. And we also offer you a 1–hour response time guarantee. Irrespective of what happens, your questions will be replied to within sixty minutes.

24/7 Technical Support