Service Uptime Guarantee
What is contained in the service uptime guarantee and why is it so important when you select your hosting service supplier?
In most cases customers check out the features they'll get with a particular cloud hosting plan and end up forgetting something just as critical - the service uptime. As effective as a plan may be, common downtimes may lead to lower search engine ranking positions and lost potential customers regardless of what the reason for them might be. Not surprisingly, not many people would come back to a website that is inaccessible 1 / 2 of the time, not mentioning the lost money if you have invested in an advertising campaign. That is why, when you buy a new web hosting plan, you should ensure that the service will be stable and your Internet sites will be online 24/7. This means a boost in traffic, or in case you have an online store, for instance, higher uptime would mean happier clients.
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Service Uptime Guarantee in Cloud Hosting
If you purchase a
cloud hosting plan through us, we guarantee that your Internet sites are going to be functioning no less than 99.9% of the time. We have basically eliminated the server downtime by using an advanced cloud hosting platform where independent sets of servers deal with each individual part of the overall service - files, databases, emails, and so on. In this way, when there is an issue with a server, the other web servers within the cluster shall simply take over and your internet sites will not be affected whatsoever. In order to avoid any infrastructure troubles, we also have diesel-powered backup generators and a number of independent Internet providers. Experienced professionals keep tabs on the servers 24/7 to correct any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.
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Service Uptime Guarantee in Semi-dedicated Servers
Through our semi-dedicated server packages, you will take advantage of a 99.9% service uptime and you can forget about any difficulties you may have experienced with other companies. Different to the vast majority of hosting service providers, we do not run everything on only one hosting server. Instead, each and every part of the hosting service, like the file storage, e-mails, databases, Control Panel, statistics, etc., has its own clusters of servers. If one machine fails, the others shall take over, so your internet sites will never be affected. In addition we employ a revolutionary load-balancing platform that guarantees the optimal performance of both our web servers and the websites accommodated on them. Various independent Internet providers and diesel generators are our backup in case there is an infrastructural problem, while a group of skilled professionals, that is available 24/7, watches the system in case of software problems. Through our
semi-dedicated plans, your sites will be up and running no matter what.
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Service Uptime Guarantee in VPS Servers
With a
VPS server from our company, you will never need to bother about the uptime and / or accessibility of your account. Our top-notch data centers have a number of power supplies, diesel generators and a number of different Internet providers so as to guarantee that the servers are available in the event of any infrastructural malfunction. In addition, we make sure that the physical web server in which your virtual one will be created will be functioning a minimum of 99.9% of the time and a team of competent professionals that monitor all the servers 24/7/365 will make sure that we keep our promise. All machines employ brand-new, carefully tested parts in order to avoid hardware issues and the hard disk drives work in RAID. We have software and hardware firewalls in order to avoid DDoS attacks against the web servers.
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Service Uptime Guarantee in Dedicated Servers
Our dedicated plans include a 99.9% server and network uptime warranty and routine maintenance procedures are included in the other .01% of the time. We test out each server extensively before we hand it over to the customer and we use new hardware components to avoid any prospect of hardware failures. Any unpredicted software troubles will be resolved straight away by our system admins as they monitor all the web hosting servers 24/7. In order to avoid infrastructural difficulties, our data center in downtown Chicago uses powerful diesel backup generators, while the connection to the servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your are flooded, we can respond immediately and filter the excess traffic before it reaches your
dedicated server and interferes with the proper work of your web sites.