Installation and Troubleshooting
Find out what the Installation & Troubleshooting feature available together with the Virtual Private Servers and the dedicated servers includes.
Besides having more resources, a reason why you could get your own server and use it instead of a shared hosting plan is the fact that you'll be able to install and run a wide selection of software. With a shared account, you could use apps, which do not require root access and are not installed server-side, so in case you require certain software for your sites, you cannot do the installation on a shared hosting server. This isn't the situation with a hosting server of your own where you are able to install everything you want. The downside is that you may not have much experience and taking care of your own hosting server is more difficult that managing a shared hosting account in which the company handles most things. This is why we offer an additional service for our server packages called Installation & Troubleshooting and you could take advantage of it any time you experience any difficulties with the management of your machine.
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Installation and Troubleshooting in VPS Servers
You may add the upgrade with a couple of mouse clicks whenever you need it and irrespective of the
VPS servers plan you have selected. This can be done either during the order process in case you think that you will need assistance from the very beginning or at a later time from the VPS billing Control Panel if you have difficulties with any program on the server. Our competent administrators can easily install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade includes one hour of custom work and you'll be able to use it whenever you want. The vast majority of tasks take less than that, consequently the remaining time shall be available for the future and you will be able to see it in the billing CP at any time. You can use the upgrade as a standalone service or on top of the 30 minutes of custom work that are part of our Managed Services upgrade.
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Installation and Troubleshooting in Dedicated Servers
You could take full advantage of our service at any time in the event that you have a
dedicated server from our company and you could add it to your plan with just a couple of mouse clicks. If you need some custom work on the server immediately, for instance, you can obtain the upgrade alongside the plan during the signup procedure, or you'll be able to obtain it from your billing area if you need support at some point afterwards. The Installation & You with any task which you can't perform on your own for one reason or another - install a script, set it up or troubleshoot it. In this way, you could focus on building your sites without spending time on web server maintenance or software problems since our experienced staff will handle these things for you. You'll be able to add the upgrade as many times as you require it and in case some time remains, it will be listed within your billing Control Panel, so you'll be able to use it when you need it again.