Website Migration
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Q: What exactly does website migration imply and what does it involve?
A: The web site migration service that we are offering is free (within a certain limit). We will transfer your website(s) to our top–tier cloud hosting platform without you needing to do anything. We know from personal experience that switching web hosting providers can result in lost info and unwanted downtime. That’s why we’ll perform all that for you at no cost!We have highly experienced administrators whose principal task is to ensure that your web site functions precisely as it did on your previous hosting platform. Our administrators are well–versed in migrating custom–made websites, as well as websites that are based upon famous scripts such as Joomla™ and WordPress.
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Q: Website migration sounds like lots of work. Just how long will it take?
A: We try to carry out all website migrations as fast as possible. Even so, we do not have a set time frame for website migrations. There are several factors that you need to take into account – the sheer size of your site and the workload of our website migration staff, etc. We constantly try to implement each migration in less than 48 hours. With smaller websites, our team usually manages to finish in less than 24 hours.
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Q: My privacy is important to me. What details do you need to have?
A: Yup. We will need to have the name of the site that you would like us to transfer. We will also require a way to log into your old hosting account so that we can get the content associated with your website.
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Q: You will access sensitive info. How can I be sure that you won’t abuse it?
A: Our Privacy Policy is an inseparable part of the contract that we’ll have with you as a client. We’re focused on protecting the security of the personal information obtained from the clients. To do that, we use technical safety measures to prevent the loss, the misappropriation, the alteration or the illegal disclosure of the personal info under our control. The security measures include, but are not limited to: physical, digital and managerial procedures to safeguard and secure the info that we collect on the web. When we request users to supply financial info (for example, a credit card number), this info is encrypted using the SSL (Secure Sockets Layer) encryption technology.
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Q: What about downtime? Will my site be offline?
A: No. Your web site will continue to be reachable online during the migration. As soon as everything is completed on our end, we will let you know so that you can examine it and check for problems. If everything is okay, all you will have to do is change your domain name’s DNS records.
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Q: Will my current web hosting provider find out that I’m leaving them?
A: Nah. Aside from your login details for the Control Panel, we don’t require anything. We’ll never contact your web hosting provider. They will not know anything about the transfer either.
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Q: Does it matter what platform my current provider is using?
A: We can migrate your site from any web hosting provider or any Linux–powered web hosting platform on condition that we can access the Control Panel and there’s FTP access available.The only web sites that we are unable to transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.